Steps of Faith

Steps of Faith

Thursday, March 22, 2012

Being on the Wrong

Hey There guys!   Have you ever had to deal with yourself being on the wrong side of nice?  Like as in, Attitude Adjustment Required???
I certainly have been guilty of doing such....As a matter of fact, just this past week, I felt like I was fixing to have a complete melt down...

I was incorporating anger into my day without even realizing that I was doing it.  I can best describe my attitude like a tight fitting bra that keeps digging deeper and deeper into ones  rib cage.  I caught myself trying to make a few adjustments, only to find that I was really in the popping kind of mood...(as in "Pop that tight fitting bra across the room)

This mood that I am talking about, probably did not start at the Verizon store, but that it where it decided to show it's ugly face....

You see, sixteen days prior, I had Purchased  a new iPhone S
and was so very excited about all of the new apps that I was going to be able to use...  Little did I know that the very phone that the sales rep brought me, was going to be YELLOW,  LIKE LEMON  yellow!

The phone itself was not actually yellow, but it evidently is a lemon phone because it does not work!!  If someone called me, all they could hear was an echo....if I called someone, all I could hear was myself repeating myself!!

I returned to the store within a few days to talk to the sales rep about it....They simply tuned it off and turned it back on and said it was fixed.  A couple of days later, I called the Verizon office....Oh, they did something online and now it "IS FIXED!" still did not work...

I walked into the store on Friday and ask to change phones..."Well, you can't, because you only have 14 days to do so!"  I said:  "Well, why did you not do something about it the first time I came in?"    Them:  "Well,we thought we fixed it but now you are past your 14 day time period."  Me:  "You are telling me that I just PAID   for a phone that does not work in I'm just going to accept the fact that you say you can't do anything about it?"

This conversation went on and on for about 15 minutes and then I ask to speak to the manager....the girl stated:  "I am the assistant manager."  "I can send you a refurbished phone, but you will not get it until next week."

Let me tell you, by this time, that bra that I've been talking about, was a size 30 A trying to fit on a size 38 double D body!!  I was more than upset....I already had deep indention's digging into my skin and I was about ready to make a sling shot out of that BRA, using my phone as the stone!!

Then....thank goodness, I embraced the realization that I was in desperate need of an attitude adjustment.  I gently smiled, took a deep breath, and made the decision to follow through with the plan of sending me a different phone.  

It takes a whole lot less energy to look at things on the bright side, than it does to battle with the opposite rules or opinions of others.  

The remarkable thing is that we have a choice as to what attitude we chose to embrace....

 Be anxious for nothing, but in everything by prayer and supplication, with thanksgiving, let your requests be made known to God;  and the peace of God, which surpasses all understanding, will guard your hearts and minds through Christ Jesus. 

Philippians 4:6-7

    An angry person stirs up conflict, 
   and a hot-tempered person commits many sins. 

                                                         Proverbs 29:22

All I could think about was..."Lord, I do not want to stir up conflict, because I am too weak and they might beat me up!!"

I definitely do not like being on the wrong side of nice....Sure, there will be a lot more of those kind of days when I am not happy about certain things, but, I know that I do have a choice when it comes to keeping my attitude GOOD!  Thank you Lord, for opening the right side of right for me!

shug ~


Elaine @ Sunny Simple Life said...

Not sure about your attitude but I think I would have wanted to ring someone's neck. These phone companies have the worst customer service. I think you were nice frankly.

Chatty Crone said...

That is awful - I would be upset too. You needed to vent so that was good. Now you can go on!


Betsy from Tennessee said...

Yes, it's hard at times to be on the GOOD side of NICE... I would have been very angry also at the way you were treated. I've heard that ALL of the phone companies are like that. They do everything they can to make life difficult for us... We have Verizon and so far, no problems. BUT--we haven't switched to an iPhone YET.... Think I'll pay for that extended warranty when we get one.


Debbie said...

Oh, how I hate it when Ugly Debbie tries to claw to the surface. I feel such a victory for the Kingdom when the Spirit prevails!!

Yay for you.
Take off that bra and snap that sucker in celebration! (I loved the comparison. Totally "got" it!)

Donna said...

I would have been furious too! Glad you vented and got it out of your system. Sometimes we just have to speak our mind!

Anonymous said...

Oh dear. I know that feeling too well. {{HUGS}} I hope your new phone will work!

Michelle said...

You really were nice.

Ruth's Photo Blog said...

You do have a way of turning a frustrating situation into a humorous story.I agree,that my attitude is up to me.Hope the hew phone will work well.

Karin said...

Glad you had the victory over your attitude and didn't use that slingshot to wound this giant! To me there is something unethical about making items that require extended warranties. Then it seems to me some items are programmed to self-destruct just as soon as the warranty is up. Oops, my cynical is showing!

Coloring Outside the Lines said...

I think you were nice about the whole ordeal. It is hard to remember that we are mad at the company & it's policies, not the employees.

Michele @ The Nest at Finch Rest said...

I tell ya though, you WERE on the right side of RIGHT though.

Gone gone gone are the days of "the customer is always right."

These days are clueless.

I am praying your replacement is perfect, how you backed off is amazing and takes courage and strength, wow.

GGGGRRRR I think my bra would have slung in that scene, definately. That's AWFUL it happens to you, I am so sorry it did.

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